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Decarbonizer FAQ

What is the Decarbonizer?
The Decarbonizer is a heated stainless steel soak tank used for cleaning and removing burnt-on Carbon and Grease from equipment and utensils used in commercial kitchens.
 
How does the Decarbonizer work?
The Decarbonizer cheaply and easily removes burnt-on Carbon and Grease from difficult and expensive to clean kitchen equipment. The Decarbonizer uses a specially formulated biodegradable detergent heated to approximately 800C to soften and dissolve the burnt-on Carbon and Grease from kitchen equipment – without the need to scrub by hand hour after hour.
 
What does the Decarbonizer clean?
The Decarbonizer cleans Grill Plates, Brander Plates, Chargrills, Extraction Filters, Oven Tops, Cooker Tops, Oven Trays, Oven Shelves, Pots, Pans, Glass and Ceramics, Fryer Baskets, etc.
 
What are the benefits of the Decarbonizer?
The Decarbonizer SAVES MONEY over £400* every month, it SAVES TIME, it SAVES WATER and SAVES EXPENSIVE CHEMICALS, and it IMPROVES STAFF MORALE. Your staff can focus on other important tasks, there’s no more filling the kitchen sink and soaking overnight, no more expensive often hazardous chemicals, and no more scrubbing by hand.
 
Is the Decarbonizer safe?
The Decarbonizer is simple and safe to use, and environmentally friendly utilizing a specially formulated biodegradable detergent which is also non-caustic, non-corrosive, and non-hazardous.
 
How is the Decarbonizer drained?
The Decarbonizer is drained, the tank cleaned, inspected and any damage repaired, and refilled with hot water and Decarbonizer Plus detergent once a month. All works are carried out by our fully trained and Vaclensa employed Decarbonizer Technicians. We do not use 3rd party contractors. If you choose our Self Service option then you would drain, clean and refill the Decarbonizer yourself using the Drain Kit and Decarbonizer Plus detergent that we supply.
 
Where can I buy the Decarbonizer?
To order the Decarbonizer simply call 0161 728 1800
 
Can I rent the Decarbonizer?
You can rent the Decarbonizer and this is often our customers preferred choice as it allows them to budget more effectively – to rent the Decarbonizer simply call 0161 728 1800
 
What’s included when I buy/rent the Decarbonizer?
When you rent or buy the Decarbonizer system we automatically include FREE UK Delivery and Installation, initial Staff Training, and one set of PPE including Safety Goggles and Gloves. If you chose one of our Self Service options, then a Drain Kit is also included. Additional Staff Training, extra PPE and Drain Kits can be ordered by calling 0161 728 1800
 
Is Delivery and Installation included with the Decarbonizer?
Yes, FREE UK Delivery and Installation are included
 
Is Staff Training included with the Decarbonizer?
Yes, Staff Training is included FREE when we install the Decarbonizer. Additional Staff Training can be ordered by calling 0161 728 1800
 
Is PPE included with the Decarbonizer?
Yes, one set of PPE including Safety Goggles and Gloves is supplied with the Decarbonizer. Additional PPE can be ordered online by calling 0161 728 1800
 
What happens if my Decarbonizer breaks down?
If you experience problems with your Decarbonizer tank, simply call 0161 728 1800 to request an engineer visit
 
How do I get more Decarbonizer detergent?
If you are a Self Service customer you can order additional Decarbonizer Plus detergent by calling 0161 728 1800

* Monthly saving based on findings from our survey of 100 Pubs, Restaurants and Hotels with our Decarbonizer model DC35 on 3 Year Rental

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Registered Number: 4347764   VAT Number: 403547964